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How to Play 4K Files on WD TV Media Player?


Q: "I am currently using the Canon HF-S10 video camcorder and it outputs to .mts files. I join them in the pixela software and can play these files in the media player. Are 4K files compatible with the WD TV Media player? What file formats will these 4K be?"

Western Digital has three streaming media player options in their lineup: WD TV Play (2013), WD TV Live (2011)/WD TV Live Hub (2010), and the WD TV (2014). When you try to play 4K video files on WD TV Media Player, you'll be disappointed to find WD TV currently do not support 4K footage from 4K cameras or smartphones. To fix these issues, the best solution for you is to compress and convert 4K files to 1080p videos for WD TV media player.

From WD official website, we have known it supports video formats in MPEG1/2/4, AVI, H.264, MKV, MOV, MP4, etc best. To compress/convert 4K files to WD TV media player supported 1080p/720p formats, you can use the best 4K converter for WD TV media player. To save your time, Brorsoft Video Converter Ultimate is highly recommended here.

With it, you can convert/compress any 4K MTS, M2TS, H.265/HEVC, H.264/AVC, MKV, AVI, MOV, FLV, TiVo files, etc to WD TV HD/WD TV Live/WD TV Mini media player supported 1080p video formats in fast speed and excellent quality. Besides 4K videos, the professional 4K converter also supports to convert 4K/1080P Blu-ray and DVD disc to popular video formats for playing on WD TV, iPhone, iPad, Windows, Android, Xbox 360, PS3/PS4, and more. If you are a Mac user, please turn to Brorsoft iMedia Converter for Mac.

Free download best 4K Converter for WD TV:

video-converter-trail imedia-converter-for-mac-trail

Guide: Convert 4K Files for Playing on WD TV Media Player Smoothly

Windows Version Brorsoft Video Converter Ultimate taken as example, Mac Version share the same steps. Just keep in mind you have download the right version, Windows platform .exe files cannot be installed on macOS – and vice versa.

Step 1. Add 4K Files

Download and launch the 4K Converter for WD TV, simply click Add File to import 4K videos to the program. Here, Blu-ray/DVD discs, ISO/IFO, Video_TS folder files are also supported.


Step 2. Select output format

Click Format drop-down list, and pick WD TV compatible i.g "H.264 Video (*.mp4)" from "Common Video" or "HD Video" list as output format.


Tip: If you think the video size this not suitable for your devices, you can first choose any one of the provided type, then change the settings. Please remember the file size is based more on bitrate than resolution which means bitrate higher results in bigger file size, and lower visible quality loss.

Step 3. Start the conversion

When everything is ok, tap the big convert button to start converting 4K files for WD TV media player.

Once the conversion ends, you can locate the converted files in output folder. Then you can play the converted 4K files on WD TV HD/Live/Mini media player without hassle.

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