Technical and Sales FAQs

Brorsoft DVD Ripper getting started
Download Brorsoft DVD Ripper 4.9.0.0

1. What are the limitations of the trial version?

The watermark is the only limitation between the trial version and full version. After purchasing, you will get a registration code and download link of full version. Once you register the product, the watermark will be removed. NOTE: To remove the watermark in the output, you need to reconvert the source files with the full version.

2. I Purchased the software and I received the code by email. But how do I enter the number?

Please click the Download link to get the full version of the software, install and launch it, then you will see a box to fill in the registration code to activate it.

3. I Purchased the software but I didn't received the code by email?

Generally you will receive the registration code via e-mail within one hour after order is successful. If you have not received it in time or lost it, Please contact support@brorsoft.com ( Please provide the order number of your DVD Ripper). We will send the registration code to you instantly.

4. How about the quality of the converted video?

Based on the newest audio-video sync technology, DVD Ripper can provide you with outstanding output image and sound quality, never let you get into trouble with the audio and video sync issues. Moreover, multiple optimizing functionalities are available to better the output video quality.

5. What the difference between the DVD Ripper and Blu-ray Ripper?

Brorsoft DVD Ripper can help you DVD movies (including DVD Discs, DVD IFO and DVD ISO files) to popular file formats for playback on your portable devices, game consoles and HD Media Players. While Brorsoft Blu-ray Ripper, including all the features of DVD Ripper, can also help you rip and convert Blu-ray disc and movies.

6. I did not realize (or research) the fact you have a Blu-ray ripper which can also handle my DVDs. Is there any way that I can pay for the difference between the DVD Ripper and the Blu Ray Ripper and upgrade?

Please contact support@brorsoft.com and provide the order number of your DVD Ripper. Our support will upgrade your DVD Ripper to Blu-ray Ripper by charging you the price difference. You can go to the Upgrade Page and find the information you need there.

7. How to load DVD folders, ISO files and IFO files?

You can follow the two ways below to load DVD folders, ISO files and IFO files.

1. Please click the DVD disc button, and then select Load IFO/ISO or Load from folder to load the files into the program from your hard drive or disc.

2. Please click the File menu and select the corresponding command to load files into the program from your hard drive or disc.

Note:
1. If you select Load